Shipping

REGULAR POST: Free shipping is available on all orders within Australia, that have a minimum order value of $100, and takes 5-7 business days. Free shipping orders are sent by Australia Post and come with tracking. For orders under $100, the cost is $10.

EXPRESS POST:  Express delivery is available on all orders within Australia and takes 1-2 business days. Express orders are sent by Star Track Express and come with tracking. The cost is $20.

INTERNATIONAL: Pure Hair ships to customers around the world via DHL. If your order is over $100, shipping is free. For orders under $100, the cost is $20. Delivery takes 3-5 business days to reach most countries.

What is your return policy?

We offer a 90-day exchange policy, where you can return the order to us for a refund or exchange for a different product. The product must be unused, in its original packaging, and in the same condition as when you received it.

Follow the link to process your return http://returns.purehairextensions.com.au/

Returns can take up to two weeks to be processed.