Shipping

REGULAR POST: Free shipping is available on all orders within Australia, that have a minimum order value of $49, and takes 3-5 business days. Free shipping orders are sent by Australia Post and come with tracking. For orders under $49, the cost is $7.95.

EXPRESS POST: Express post is available on all orders within Australia and takes 2-3 business days. Express shipping orders are sent by Australia Post and come with tracking the cost is $9.95.

INTERNATIONAL: Pure Hair ships to customers around the world via DHL and the cost is $15. Delivery takes 3-5 business days to reach most countries.

What is your return policy?

We offer a 90-day exchange policy, where you can return the order to us for a refund or exchange for a different product. The product must be unused, in its original packaging, and in the same condition as when you received it.

Follow the link to process your return http://returns.purehairextensions.com.au/

Returns can take up to two weeks to be processed.