Shipping

REGULAR POST: Free shipping is available on all orders within Australia, that have a minimum order value of $59, and takes 5-7 business days. Free shipping orders are sent by Australia Post and come with tracking. For orders under $59, the cost is $10.

EXPRESS POST:  Express delivery is available on all orders within Australia and takes 1-3 business days. Express orders are sent by Australia Post and come with tracking. The cost is $15.

NEXT DAY DELIVERY: Next day delivery is available to our customers who live in metro areas in Australia. Next day delivery orders are sent by Star Track Express and come with tracking. You must place your order before 1pm Sydney time for Next Day Delivery. The cost is $20.

INTERNATIONAL: Pure Hair ships to customers around the world via DHL. If your order is over $100, shipping is free. For orders under $100, the cost is $20. Delivery takes 3-5 business days to reach most countries.

What is your return policy?

We offer a 90-day exchange policy, where you can return the order to us for a refund or exchange for a different product. The product must be unused, in its original packaging, and in the same condition as when you received it.

Follow the link to process your return http://returns.purehairextensions.com.au/

Returns can take up to two weeks to be processed.