Shipping and Returns
Shipping:
Australia
- We offer FREE SHIPPING on all orders Australia wide
- We ship via Australia Post and Star Track
- Delivery time: 1-5 days (Monday- Friday)
- Unfortunately, Australia Post and Star Track Express don't deliver on the weekend so delivery will be Monday to Friday only.
New Zealand
- Shipping to New Zealand is $20 and will take 2-5 days.
- Shipping is via Express Mail Service (EMS) from Australia and will be delivered by New Zealand Post.
International
For all other countries including USA, Canada, EU & UK we ship by DHL which takes 3-5 days for delivery to most countries. Shipping on international orders is $20.
Returns:
- We offer a 30- day return policy on all items.
- If you are not 100% happy with your item simply send them back to us in good condition and unused condition for a refund or exchange.
*Please make sure the extensions are sent back in their original packaging, have not been used or worn, and are still in good condition. A refund will be refused if they are not up to standard upon returning. We cannot issue a refund for change of mind once you have removed the hair from the hair net.