Site Information

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Shipping Information

We offer FREE shipping on all orders within Australia. We also offer same day and next day express options if you need your order fast.

Free Post (Australia Post Regular Satchel 3-5 days): We offer free post, on all orders, to anywhere in Australia. 

Express Post (Australia Post Express Satchel): This option will take 1-2 days to reach almost anywhere in Australia, but it may take longer to some regional areas. 

Star Track Express: Order before 2pm Monday to Friday to receive guaranteed delivery by 10.30am the following day including Saturday.

Same Day Courier: Order before 12pm Monday to Friday and select this option if you need the order same day.

International (DHL Express 2-3 days): We ship our products around the world. For customers outside of Australia we ship by DHL express which usually takes 2-3 days to reach anywhere in the world.

At Pure Hair Extensions, our aim is for all of our customers to be 100% satisfied with their purchase. If for any reason whatsoever you are not happy with your purchase or you wish to exchange it for another product or colour simply send it back to us within 30 days of receiving your order and we will happily exchange it for you or give you a full refund. Please make sure you send the extensions back in good condition and in their original packaging in order to be eligible for a full refund or exchange. If you need to send something back our address is:

Pure Hair Extensions
3 Curtis Street
Mount Lawley WA Australia 6050

Payment Methods
We accept the following payment methods
Credit / Debit cards including VISA, MasterCard & AMEX
Bank Transfer