Site Information

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Shipping Information

We offer FREE shipping on all orders. We also offer next day delivery to Australia if you need your order in a hurry.

Free Post (2-5 days): We offer free post, on all orders, to anywhere in Australia.

Star Track Express: Order before 4pm, Monday to Thursday, to receive guaranteed next day delivery to nearly anywhere in Australia (Excludes some regional areas).

International (2-3 days): We ship our products around the world. For customers outside of Australia we ship by DHL express which usually takes 2-3 days. 

At Pure Hair Extensions, our aim is for all of our customers to be 100% satisfied with their purchase. If for any reason whatsoever you are not happy with your purchase or you wish to exchange it for another product or colour simply send it back to us within 30 days of receiving your order and we will happily exchange it for you or give you a full refund. Please make sure you send the extensions back in good condition and in their original packaging in order to be eligible for a full refund or exchange.

Payment Methods

Credit / Debit cards including VISA, MasterCard & AMEX
Bank Transfer